Inviting founding pilot partners · North Carolina

The missing layer between visits.

The MobiMed AI Ecosystem gives elder care teams and families one shared picture of how someone is doing between visits. Caregivers capture each visit in Care Companion, agencies run the day in Command Center, and RN supervisors review it all in MobiMed Clinical. Families see what they've been given permission to see.

By joining the waitlist you agree to our Privacy Policy.

Built for HIPAA BAA with every partner Built on SMART on FHIR R4
Care CompanionVisit complete · 9:41 AM
Dorothy R.
Tuesday morning visit
  • Medication reminder confirmed
  • Lunch prepared, ate most of it
  • Short walk outside
  • Mood: cheerful, talked about her garden

Sage AI summary for RN review5 of 5 visits completed this week. Two caregivers noted a lighter appetite on Tue and Wed.

Update shared with Maria (daughter).

Command Center
Visit verified · EVV matched
MobiMed Clinical
3 visits ready for RN sign-off
Illustrative screen with sample data.
  • Caregivers

    Capture a visit in minutes, not paperwork.

  • Agencies

    Verified visits and fewer exceptions to chase.

  • Clinicians

    Between-visit context, ready for review.

  • Families

    Know how your person is doing, with their permission.

The problem

Healthcare decisions are made with incomplete context.

Not because anyone is careless, but because day-to-day reality rarely makes it into care in a usable way. The result is guesswork, delays and stress for everyone involved.

"When context is missing, care is slower, costlier, and more stressful — for patients, caregivers, and providers."

Care teams see a client briefly, then work from memory.

Between visits, small changes in eating, mood, mobility and routine go unrecorded.

Changes get noticed late.

Families and caregivers hold the most context, and the least access.

Aides, family members, POAs and assisted living staff see the day-to-day but have no structured, permissioned way to share it.

Frustration, repeated phone calls and avoidable risk.

Agency operations, clinical oversight and family updates live in different places.

Schedules in one system, visit notes in another, family updates by phone and text.

Double entry, missed handoffs and visits that don't match the schedule.
How it works

From one visit to everyone who needs to know.

  1. Caregiver captures the visit.

    Check-in, tasks, notes and observations in Care Companion, closed out with a family-ready summary.

  2. Agency verifies and coordinates.

    Command Center matches visits to the schedule and EVV, flags exceptions, and keeps families updated.

  3. Sage drafts, a person reviews.

    AI-assisted summaries show what changed and where each detail came from. Your team decides what matters.

  4. Clinical team reviews and acts.

    RN supervisors sign off in MobiMed Clinical and share with FHIR-enabled EHRs.

Clearer decisions, fewer surprises.

Everyone works from the same picture of how someone is doing, with each person seeing only what their role needs.

Become a pilot partner
What changes

Not more data. Better context.

Earlier awareness

Caregiver observations and visit notes roll into one timeline, so changes are easier to notice.

Provider win

Less paperwork

Visits are captured once and flow to the people who need them.

Caregiver win

Trusted family involvement

Family and guardian access is permissioned, time-bound and audited.

Family win

Clean visit records

Verified visits export to your existing billing and payroll process.

Operations win

Works alongside your EHR

Built on SMART on FHIR R4 and tested in Epic's sandbox. Nothing to rip out.

IT win

Built for every family

Plain language, large touch targets, and designed with older adults and caregivers new to smartphones in mind.

Mission win
Trust & privacy

Built for HIPAA, from the first visit.

  • A signed BAA

    We sign a BAA with every pilot partner.

  • Role-based access

    Role-based access, so each person sees only what their role needs.

  • Audit logging

    Every access and change is audit-logged.

  • AI with guardrails

    AI runs on client data only under a signed agreement with the AI provider, and a person always reviews.

Read our Privacy Policy · More about trust & privacy

Our story

Why we built MobiMed

  1. THE BEGINNING

    Caring for Nana Bea

    Years before MobiMed existed, our founder Kiamesha Johnson began accompanying her grandmother, Nana Bea, to appointment after appointment as she managed multiple chronic conditions.

  2. THE CONFRONTATION

    The Refreshing Medical Memory Journal

    Nana Bea created a small booklet she always carried, capturing what happened after every visit. It exposed a deeper truth: healthcare decisions were still being made with fragmented, incomplete context.

  3. 2019 · THE RESOLUTION

    MobiMed is born

    Kia met M. Lewis Goldsmith II, now our Co-Founder & COO, to reimagine that journal as a modern, shared system. Together they set out to build MobiMed as a connected experience for families, caregivers and clinicians.

  4. 2023 · THE MISSION

    Her journal became our purpose

    Nana Bea passed away in 2023, but her journal became our mission. Every feature we build is in service of families navigating care the way she did.

  5. TODAY

    Inviting founding pilot partners

    We're working with North Carolina agencies and communities to shape MobiMed, guided by an active advisory board.

"Healthcare is a labor of love. MobiMed exists so that love doesn't get lost in the system."

Kiamesha Johnson, Founder & CEO, KyanTech Ventures, Inc.

In memory of Nana BeaHer medical memory journal sparked the idea. Her story is why we build with empathy first.

We're starting with elder care, where the gap between visits is widest, and building toward foster care and pediatric programs next.

Founding pilot partners

Help shape MobiMed with us.

We're inviting a small group of North Carolina agencies and communities to shape MobiMed with us. Founding partners get hands-on onboarding, a direct line to the founders, and founding-partner pricing.

Become a pilot partner
Get in touch

See what's between the visits.

Tell us who you are and what you're exploring. We're sharing what we're building with agencies, clinicians, families and partners who want a closer look.

Investor inquiries: themobimedapp@themobimedapp.com

  • Home care agencies
  • Home health agencies
  • Assisted & senior living
  • PACE & aging services
  • RN supervisors
  • Family caregivers
  • EHR & health system partners
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For caregivers and families

Care Companion

The mobile app for caregivers and families. Capture each visit, close it out with a family-ready summary, and keep everyone on the same page.

What it does

Care Companion is where the day-to-day of care gets written down. Caregivers check in at each visit, work through the tasks for that client, and capture notes and observations as they go: how someone ate, how they moved, how they seemed. When the visit ends, Care Companion closes it out with a plain-language summary that's ready to share with family.

Families see only what the client, or their authorized representative, has chosen to share. Nothing more.

Who uses it

Home care aides, CNAs and home health staff use it at each visit. Family members, POAs and guardians use it to see the updates they've been given permission to see. It's also the phone app that will pair with the A3 wellness wearable, which is in development.

Check-in and tasks

Check in, see the tasks for this client, and mark each one done.

Notes and observations

Capture what you noticed, in your own words, while it's fresh.

Family-ready summaries

Close out each visit with a short summary a family can understand.

Permissioned family view

Families see only what has been permitted. Access can be limited in time, is logged, and can be ended at any time.

Voice commands

Like other voice assistants, Care Companion listens for "Hey Sage" through your phone's microphone. No audio leaves your phone until it hears "Hey Sage," and you can turn listening off at any time. Say it to log tasks and notes hands-free.

Plain language, large touch targets, and a design made with older adults and caregivers new to smartphones in mind.

Dorothy R.
Tuesday visit · Checked in 9:02 AM
In progress
Medication reminder✓ Done
Prepare lunch✓ Done
Short walk outside✓ Done
Light housekeepingTo do
CAREGIVER NOTE · ANA

"Ate most of her lunch. Cheerful today and talked about her garden."

Summary for familyReady to share
Illustrative screen with sample data.

Bring Care Companion to your agency.

We're inviting founding pilot partners in North Carolina. Tell us about your team and we'll show you how a visit flows.

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For agency operations

Command Center

Agency operations in one place: schedules, visit verification, family messages and clean visit records.

What it does

Command Center is where agency staff run the day. Schedulers and coordinators see who is visiting whom, and when. As caregivers check in and close out visits in Care Companion, Command Center matches each visit to the schedule and to your EVV data, and flags the ones that need a second look.

When the week is done, verified visits export for your existing billing and payroll process. MobiMed doesn't submit claims or replace your billing system. It gives the people who do that work cleaner records to start from.

Who uses it

Agency owners, administrators, schedulers, care coordinators and office staff at home care and home health agencies, assisted living and senior living communities, and aging-services programs.

Schedules

See every visit for the day and week in one place.

Visit verification with EVV import

Import your EVV data and match it to completed visits. MobiMed works with the EVV system you already use; it isn't a state EVV aggregator.

Exception handling

Late check-ins, missed tasks and visits that don't match the schedule are flagged for review, so your team fixes them before payroll.

Family messages

Messages from families arrive in one place, alongside the visit they're about.

Billable-visit exports

Export verified visits for your existing billing and payroll process.

Today's visits
Tuesday · Sample agency
Live view
Dorothy R. · 9:00 AM · AnaVerified · EVV matched
Harold M. · 10:30 AM · JamesVerified · EVV matched
Louise P. · 1:00 PM · MarcusException: late check-in
FAMILY MESSAGE · MARIA (DAUGHTER OF DOROTHY R.)

"Thank you for today's update. She loves talking about her garden."

Export verified visits for payrollReady
Illustrative screen with sample data.

Run your day with fewer exceptions to chase.

We're inviting founding pilot partners in North Carolina. Tell us how your agency schedules and verifies visits today.

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For RN supervisors and care teams

MobiMed Clinical

Clinical oversight for RN supervisors and care teams. Review visits, sign off, and share with your EHR. Works alongside your EHR, not instead of it.

What it does

MobiMed Clinical gives RN supervisors and clinical teams the between-visit picture in one place: completed visits, caregiver notes and observations, and vitals recorded during visits. Review what happened, sign off, and share it with FHIR-enabled EHRs.

It shows what was recorded and who recorded it. Your clinical team decides what it means.

Works alongside your EHR

MobiMed Clinical is built on SMART on FHIR R4, tested in Epic's sandbox. It isn't an EHR, and it doesn't replace yours. Your EHR stays the record of care; MobiMed Clinical brings it better context from between visits.

Who uses it

RN supervisors, clinical managers and care teams at home health agencies, PACE and aging-services programs, and senior living communities.

Visit review

See completed visits, tasks and caregiver notes, by client and by week.

Recorded vitals in context

Vitals recorded during visits sit next to the notes from the same visit.

Sign-off

RN supervisors review and sign off, with a record of who reviewed what and when.

Share with FHIR-enabled EHRs

Built on SMART on FHIR R4, tested in Epic's sandbox.

AI-assisted summaries, reviewed by your team

Sage drafts a summary of what changed, with sources. A person always reviews it.

Ready for RN sign-off
This week · Sample care team
3 visits
Dorothy R. · Tue visit · AnaNotes · Tasks
Dorothy R. · Wed visit · JamesNotes · Vitals recorded
Dorothy R. · Thu visit · AnaNotes · Tasks
SAGE SUMMARY · DRAFT FOR RN REVIEW

Two caregivers noted a lighter appetite on Tue and Wed. Mood described as cheerful on all three visits.

Sources: visit notes, Tue (Ana) and Wed (James)
Review and signAwaiting RN
Illustrative screen with sample data.

See how MobiMed Clinical fits your workflow.

We're inviting founding pilot partners in North Carolina. Tell us about your team and the EHR you use today.

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In development
Wellness wearable

The A3 wellness wearable

A small, sensor-only wellness wearable. Worn behind the ear, on a clip or on a band. Not part of the current pilot.

In development. Wellness use only.MobiMed is in development and currently available only to founding pilot partners. The A3 wearable is in development as a general wellness product intended for wellness use only. MobiMed and the A3 are not medical devices, are not FDA cleared, are not intended to diagnose, treat, cure, mitigate or prevent any disease, and are not a medical alert or emergency service. For an emergency, call 911. AI-assisted summaries are reviewed by people and are not medical advice. Product features and availability may change. Screens shown are illustrative and use sample data.

What it is

The A3 is a small pod designed to be worn behind the ear, or on a collar or chest clip, or on a band, whichever is most comfortable. It records heart rate, heart rate variability, breathing rate, wellness blood oxygen, skin temperature, activity and sleep. Every reading comes with a quality indicator, so you know how much to trust it.

The A3 has no camera, no microphone and no Wi-Fi. It pairs with Care Companion on your phone, and the phone does the heavy work.

Your usual range

The A3 is designed to compare readings with your own usual range over time. If something looks different from your usual range, it may suggest that it may be worth checking in with a health professional. It never names a condition.

Who it's for

One design for elder care and everyday wellness: older adults living at home or in senior living, and anyone who wants simple wellness tracking.

"I'm OK" check-in

A simple tap lets the people you've chosen know you're OK.

Confirm reminders

Tap to confirm a reminder from Care Companion.

Reach your chosen contacts

Press and hold to notify contacts you've chosen, through your paired phone. It doesn't call 911. For an emergency, call 911.

Wellness tracking

Heart rate, heart rate variability, breathing rate, wellness blood oxygen, skin temperature, activity and sleep, each with a quality indicator.

A3 wellness
In development · Sample wearer
Paired
Resting heart rateWithin your usual range
Sleep last nightWithin your usual range
Activity todayA little more than usual
Reading qualityGood
CHECK-IN

"I'm OK" sent to Maria at 8:02 AM.

Illustrative screen with sample data.

Want to hear when the A3 is ready?

The A3 isn't part of the current pilot. Join the waitlist and we'll let you know. Agencies interested in Care Companion, Command Center and MobiMed Clinical can join the pilot today.

In development. Wellness use only.MobiMed is in development and currently available only to founding pilot partners. The A3 wearable is in development as a general wellness product intended for wellness use only. MobiMed and the A3 are not medical devices, are not FDA cleared, are not intended to diagnose, treat, cure, mitigate or prevent any disease, and are not a medical alert or emergency service. For an emergency, call 911. AI-assisted summaries are reviewed by people and are not medical advice. Product features and availability may change. Screens shown are illustrative and use sample data. Read the full Wellness & AI Disclaimer.
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A capability of Care Companion

Family & guardian access

Permissioned, time-bound and audited access for family members, POAs and guardians, delivered through Care Companion.

What it does

Families often know the most about how someone is really doing, and have the hardest time getting updates. Family & guardian access gives them a clear, respectful way in.

Access is granted by the client or their authorized representative. It covers only what they choose, it can end on a set date, and every view and change is logged. Family access lives in Care Companion, not inside your EHR, so families never need a login to clinical systems.

Who uses it

Adult children and other family members, powers of attorney (POAs) and legal guardians, along with the agencies and communities that work with them.

Permissioned: the client or their authorized representative decides who sees what.
Time-bound: access can be set to end on a date.
Audited: every view and change is logged.
Revocable: access can be changed or ended at any time.
Two-way: families can message the agency, and messages arrive in Command Center.
Maria
Daughter of Dorothy R.
Access active
Granted byDorothy R.
Can seeVisit summaries · Messages
Access endsMarch 31
VISIT SUMMARY · TUESDAY

Lunch prepared and she ate most of it. Short walk outside. Cheerful, talked about her garden.

Access logViewed by Maria · Tue 6:15 PM
Illustrative screen with sample data.

Give families a trusted way in.

We're inviting founding pilot partners in North Carolina. Families can join the waitlist to hear when MobiMed reaches their agency or community.

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Sage AI by MobiMed

AI drafts. People decide.

AI-assisted summaries, reviewed by your team.

What it does

Sage reads what your caregivers and care team have recorded and drafts a short, plain-language summary of what changed. Every detail is labeled with where it came from, such as which caregiver's note on which day, so a person can check it before relying on it.

AI drafts, people decide. A person on your team always reviews a summary before it's used.
Summaries show their sources. Each detail links back to the note or visit it came from.
AI runs on client data only under a signed BAA with each AI and speech provider that handles it.
No AI chat for mental health. Sage doesn't give medical or mental health advice.

Voice in Care Companion

In Care Companion, caregivers and families can also talk with Sage using voice commands on their phone. Like other voice assistants, Care Companion listens for "Hey Sage" through the phone's microphone. No audio leaves the phone until it hears "Hey Sage," and listening can be turned off at any time. Say it to log a task or a note hands-free, or have a simple conversation. Sage is designed to suggest talking with a health professional or someone you trust when a conversation turns to health or how someone is feeling. Sage is not a therapist or counselor.

If a conversation suggests a crisis

Sage is designed to notify the person's chosen emergency contact and, if that contact doesn't answer, to ask the person to confirm before calling emergency services. If the person doesn't respond, Sage is designed to notify their care agency's team in Command Center, or, for someone not connected to an agency, to call their emergency contact on file. It doesn't call emergency services on its own. Sage may not recognize every crisis, and it is not an emergency service. If you or someone you know is in crisis, call or text 988, or call 911.

Who uses it

RN supervisors and care teams review Sage summaries in MobiMed Clinical. Caregivers and families use Sage voice commands in Care Companion.

Sage summary
Dorothy R. · This week
Draft
WHAT CHANGED

Two caregivers noted a lighter appetite on Tue and Wed.

Sources: visit notes, Tue (Ana) and Wed (James)
WHAT STAYED THE SAME

All 5 scheduled visits completed. Mood described as cheerful.

Sources: Command Center visit records, visit notes
Reviewed byAwaiting RN review
Illustrative screen with sample data.

See Sage summaries with your own team.

We're inviting founding pilot partners in North Carolina.

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Trust & privacy

How we protect the people in your care

Built for HIPAA. Designed to support HIPAA compliance, together with you.

A signed BAA with every pilot partner

We sign a Business Associate Agreement (BAA) with every pilot partner before any client information enters MobiMed. HIPAA compliance is shared: MobiMed is responsible for how our platform protects information, and your organization is responsible for how it's used in your care.

Each person sees only what their role needs

MobiMed uses role-based access and audit logging. A caregiver sees the clients and tasks for their visits. An RN supervisor sees what they need for clinical review. A family member sees only what the client or their authorized representative has permitted, for as long as they've permitted it.

Every access and change is logged

Every time someone views or changes client information, it's recorded: who, what and when. Your team can review that record.

AI with a person in the loop

AI runs on client data only under a signed agreement with the AI provider, and a person always reviews what Sage drafts. Sage doesn't give medical or mental health advice.

This website is not for health information

Please don't send health information through this website or by email. We'll discuss client information only under a signed agreement, inside MobiMed.

Requesting our security packet

Requesting our security packet: email us and we'll share our security overview under NDA.

Read our Privacy Policy

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Questions

Frequently asked questions

Straight answers about what MobiMed is, what it isn't, and how to get involved.

About MobiMed

Elder care comes first: home care and home health agencies, assisted living and senior living communities, PACE and aging-services programs, the RN supervisors and clinical teams who oversee care, and the families who want to know how their person is doing. Foster care and pediatric programs are what's next.

MobiMed is in development, and we're inviting founding pilot partners in North Carolina. If you're an agency or community, fill out our pilot partner intake. Everyone else can join the waitlist (opens in a new tab) and we'll let you know when MobiMed reaches you.

No. MobiMed works alongside your EHR. MobiMed Clinical is built on SMART on FHIR R4, tested in Epic's sandbox, and shares reviewed visit information with FHIR-enabled EHRs. Your EHR stays the record of care.

Privacy & trust

MobiMed is built for HIPAA and designed to support HIPAA compliance, and we sign a Business Associate Agreement (BAA) with every pilot partner. HIPAA compliance is shared between us and the covered entity we work with. No government agency certifies a product as "HIPAA compliant," so be cautious of anyone who says theirs is.

Only people whose role needs it, and only what the client or their authorized representative has permitted. Caregivers see what they need for their visits, clinical staff see what they need for review, and family members see only what they've been given access to. Every view and change is logged, and access can be changed or ended at any time.

Sage AI drafts plain-language summaries of what changed, labeled with where each detail came from, and a person on your team always reviews them. AI runs on client data only under a signed BAA with each AI and speech provider that handles it. Sage also handles simple voice commands in Care Companion. It doesn't give medical or mental health advice, and it isn't a mental health chat. More about Sage AI.

The A3 wearable

No. The A3 is in development as a general wellness product. It isn't FDA cleared and isn't intended to diagnose or treat any condition. It compares readings with the wearer's own usual range and may suggest checking in with a health professional.

No. The A3 is not a medical alert system or emergency service. As designed, pressing and holding it notifies contacts the wearer has chosen, through the paired phone; it doesn't contact 911 or MobiMed. For an emergency, call 911.

For agencies

No. MobiMed doesn't submit claims, and it doesn't bill or automate Remote Patient Monitoring (RPM). Command Center exports verified visits for your existing billing and payroll process.

Yes. Command Center imports your EVV data to verify visits against the schedule and flag exceptions. MobiMed isn't a state EVV aggregator; you keep using the EVV system your state requires.

Fill out our pilot partner intake: a few questions about what kind of care you provide, how your team is set up, and what you'd like to improve. We're starting in North Carolina, and we'll set up a time to talk with the founders.
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Contact MobiMed

Get in touch

Whether you're an agency, a clinician, a family member or a partner, we'd love to hear what you're exploring.

Please don't include personal health information in your email or the waitlist form.

Become a pilot partner

For North Carolina agencies and communities.

Tell us about your organization

Join the waitlist

We'll let you know when MobiMed reaches you.

Join the waitlist (opens in a new tab)

Who we are

MobiMed is a venture of KyanTech Ventures, Inc., Greensboro, North Carolina. Kiamesha (Kia) Johnson, Founder & CEO. M. Lewis Goldsmith II, Co-Founder & COO.

Investor inquiries: themobimedapp@themobimedapp.com

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Founding pilot partners

Become a pilot partner

We're inviting a small group of North Carolina agencies and communities to shape MobiMed with us. Tell us a little about your organization and we'll set up a time to talk with the founders.

Please don't include any client or patient health information. We'll only discuss client information under a signed agreement.

This opens a ready-to-send email in your own email app, addressed to themobimedapp@themobimedapp.com. Nothing is sent until you press Send there. See our Privacy Policy.

What founding partners get

Hands-on onboarding for your team
A direct line to the founders
Founding-partner pricing
A signed BAA before any client information enters MobiMed

Pilots include Care Companion, Command Center and MobiMed Clinical. The A3 wearable is in development and isn't part of the pilot.

Prefer to just email? Write to themobimedapp@themobimedapp.com.

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Website Privacy Policy

Last updated: {{EFFECTIVE_DATE}}

This policy explains how KyanTech Ventures, Inc. ("MobiMed," "we," "us") handles personal information collected through this website. It covers the website only. Our apps (Care Companion, Command Center and MobiMed Clinical) have their own privacy notice, which pilot partners receive with their agreements.

Who we are

MobiMed is a venture of KyanTech Ventures, Inc., Greensboro, North Carolina. Contact us about privacy at themobimedapp@themobimedapp.com or by mail at {{MAILING_ADDRESS}}.

Please don't send health information

This website is not designed to receive health information. Please don't include health details about yourself or anyone else in our forms or emails. If you're a care provider, we'll discuss patient information only under a signed agreement, never through this website.

What we collect

Information you give us

  • Waitlist. When you join our waitlist, you fill out a form hosted by Youform. We receive what you enter, such as your name, email address, organization and role.
  • Newsletter. If you subscribe to MobiMed Pulse, beehiiv collects your email address and sends the newsletter for us.
  • Email and the pilot partner intake. If you email us, or use our pilot partner intake (which opens a ready-to-send email in your own email app), we receive your email address and whatever you include in your message. Our email is hosted by Zoho.

Information collected automatically

  • Google Analytics. We use Google Analytics to understand how people use this site, such as which pages are visited and how visitors found us. Google Analytics uses cookies and collects information like your device and browser type, approximate location and pages viewed.
  • Fonts. Our fonts load from Google Fonts, so Google receives your IP address and browser information when a page loads.
  • Website hosting. Our site is built and hosted on Tilda. Like most websites, the hosting service receives standard technical information such as your IP address and browser type when you load a page. {{CONFIRM_TILDA_COOKIES}}

Why we use it

  • To answer your questions and pilot partner inquiries.
  • To tell you about MobiMed's availability if you joined the waitlist.
  • To send the newsletter if you subscribed.
  • To understand how the site is used and improve it.
  • To keep the site secure and comply with the law.

Who we share it with

We share personal information only with service providers who help us run this site, and only for that purpose: Youform (waitlist forms), beehiiv (newsletter), Google (Google Analytics and Google Fonts), Tilda (website hosting) and Zoho (email). We may also share information if the law requires it, or as part of a merger or sale of our business. We don't sell your personal information for money. {{CONFIRM_SALE_SHARE_STATEMENT}}

Cookies and how to opt out

Google Analytics sets cookies in your browser. You can block or delete cookies in your browser settings, or install Google's Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout. The site still works if you do. {{COOKIE_CONSENT_APPROACH}}

How long we keep it

We keep waitlist and inquiry information for 24 months or until you ask us to delete it, whichever comes first. Google Analytics data is kept for 14 months. We may keep some records longer if the law requires it.

Your choices and rights

  • Unsubscribe from the newsletter or any email using the link at the bottom of the email.
  • Leave the waitlist or ask us to delete your information by emailing themobimedapp@themobimedapp.com with "Privacy request" in the subject.
  • Ask what we have about you, or ask us to correct it, the same way.

Depending on where you live, you may have additional rights under state privacy laws. We'll respond to requests as those laws require. {{STATE_PRIVACY_LAWS}}

Children

This website is not directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has sent us information, email us and we'll delete it.

Security

We use reasonable measures to protect the information we collect through this site. No website or email system is completely secure, which is one more reason not to send health information through it.

Changes to this policy

We may update this policy. When we do, we'll change the "Last updated" date above. If we make a significant change, we'll say so on this page.

Contact

Questions about this policy: themobimedapp@themobimedapp.com.

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Website Terms of Use

Last updated: {{EFFECTIVE_DATE}}

These terms apply to your use of this website, which is operated by KyanTech Ventures, Inc. ("MobiMed," "we," "us"). By using the site, you agree to them. Our apps and pilot programs are covered by separate written agreements, not these terms.

1. Using this site

You may use this site to learn about MobiMed, join our waitlist, subscribe to our newsletter and contact us. Please use it lawfully and respectfully.

2. Information only, not medical advice

Everything on this site is general information about our company and products. It is not medical, legal or professional advice. Don't use it to make decisions about anyone's health or care. Always talk with a qualified health professional about health questions. For an emergency, call 911.

3. No professional relationship

Using this site, reading our content or contacting us doesn't create a provider, clinical, legal or other professional relationship between you and MobiMed.

4. Waitlist and pilot interest

Joining the waitlist or expressing interest in our pilot program doesn't create an obligation for you or for us. We may or may not offer you access, and you may or may not accept. Any pilot partnership will be set out in a separate written agreement.

5. Products in development

MobiMed is in development. Features, availability and timelines described on this site may change. Screens shown are illustrative and use sample data.

6. Intellectual property

This site's content, design, text and graphics, and the names MobiMed, Care Companion, Command Center, MobiMed Clinical, A3 and Sage AI, belong to KyanTech Ventures, Inc. You may view and share pages for personal, non-commercial purposes. You may not copy, modify or reuse our content for other purposes without our written permission. Other names on this site belong to their owners and don't imply endorsement.

7. Acceptable use

You agree not to: break the law using this site; try to access systems or data you're not authorized to; interfere with the site's operation; submit false information or someone else's information without permission; or scrape or copy the site by automated means.

8. Third-party links

This site links to services run by others, including Youform (our waitlist form) and beehiiv (our newsletter). Their own terms and privacy policies apply when you use them. We aren't responsible for their content or practices.

9. Disclaimers

This site is provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise the site will be error-free or always available.

10. Limitation of liability

To the extent the law allows, KyanTech Ventures, Inc. won't be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of this site. Our total liability for any claim about this site is limited to {{LIABILITY_CAP}}. Some places don't allow these limits, so they may not apply to you.

11. Governing law

These terms are governed by the laws of the State of {{North Carolina - confirm with counsel}}, without regard to its conflict of law rules. {{DISPUTE_RESOLUTION}}

12. Changes

We may update these terms. When we do, we'll change the "Last updated" date above. Continuing to use the site after a change means you accept the updated terms.

13. Contact

Questions about these terms: themobimedapp@themobimedapp.com.

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Wellness & AI Disclaimer

Last updated: {{EFFECTIVE_DATE}}

The short version

MobiMed is in development and currently available only to founding pilot partners. The A3 wearable is in development as a general wellness product intended for wellness use only. MobiMed and the A3 are not medical devices, are not FDA cleared, are not intended to diagnose, treat, cure, mitigate or prevent any disease, and are not a medical alert or emergency service. For an emergency, call 911. AI-assisted summaries are reviewed by people and are not medical advice. Product features and availability may change. Screens shown are illustrative and use sample data. MobiMed, Care Companion, Command Center, MobiMed Clinical, A3 and Sage AI are trademarks of KyanTech Ventures, Inc. Other names are trademarks of their respective owners and do not imply endorsement.

A3 wellness notices

The A3 is designed to compare a wearer's readings with their own usual range over time. When something looks different from that usual range, the A3 may let the wearer know and suggest that it may be worth checking in with a health professional. A3 notices never name a medical condition and are not a diagnosis. Readings come with a quality indicator, and some readings may be incomplete or inaccurate, for example if the A3 is worn loosely.

What care teams see

When a wearer or their authorized representative chooses to share information with a care team, the team sees a summary of visits, notes and wellness readings. That summary is information for the team's own professional judgment. It is not an alert, and MobiMed does not watch it on anyone's behalf or decide what needs attention.

How help requests work, and their limits

As designed, pressing and holding the A3 sends a notification to contacts the wearer has chosen in advance, through the paired phone. Please know its limits:

  • It needs the paired phone nearby, charged, with Bluetooth on and a cellular or internet connection.
  • It reaches only the contacts the wearer chose. It does not contact 911, emergency services or MobiMed.
  • No one at MobiMed watches for these requests, and we can't guarantee a contact will see or answer one.
  • The A3 is in development, so this feature isn't available yet.

The A3 is not a replacement for a medical alert service. For an emergency, call 911.

Sage AI

Sage AI drafts plain-language summaries of what changed, labeled with where each detail came from. A person on the care team always reviews them and decides what matters. Sage summaries are not medical advice.

In Care Companion, people can also talk with Sage using voice commands on their phone. Sage is designed to help with everyday tasks and conversation. It doesn't give medical or mental health advice, and it is designed to suggest talking with a health professional or someone you trust when a conversation turns to health or how someone is feeling. Sage is not a therapist or counselor.

Like other voice assistants, Care Companion listens for "Hey Sage" through the phone's microphone. No audio leaves the phone until it hears "Hey Sage," and listening can be turned off at any time.

If a conversation suggests a crisis

Sage is designed to notify the person's chosen emergency contact and, if that contact doesn't answer, to ask the person to confirm before calling emergency services. If the person doesn't respond, Sage is designed to notify their care agency's team in Command Center, or, for someone not connected to an agency, to call their emergency contact on file. Please know its limits:

  • Sage may not recognize every crisis, and it may sometimes misread a conversation.
  • It needs the phone to be on, connected and nearby, with an emergency contact set up in advance.
  • It asks for confirmation before calling emergency services. If the person doesn't respond, it notifies the care team in Command Center, or calls the emergency contact on file if the person isn't connected to an agency. It doesn't call emergency services on its own.
  • Command Center notifications go only to a care agency that the person, or their legal representative such as a power of attorney, has approved in writing. They go to the agency, not to MobiMed. How quickly someone sees one depends on the agency's staffing and hours.
  • No one at MobiMed watches these conversations or responds to them.

Sage is not an emergency service. If you or someone you know is in crisis, call or text 988 (Suicide & Crisis Lifeline), or call 911.

Sage processes client information only under a signed Business Associate Agreement with each AI and speech provider that handles it.

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Accessibility

Last updated: {{EFFECTIVE_DATE}}

MobiMed is built for older adults, families and caregivers, many of whom are new to smartphones. Accessibility is part of how we design, not an afterthought.

Our goal

We're designing MobiMed, including this website, to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We're still working toward that goal, and some parts of the site may not meet it yet.

What we're doing

  • Plain language and short sentences.
  • Large touch targets and readable text sizes.
  • Color contrast that meets WCAG AA.
  • Keyboard navigation with visible focus, and a skip link to the main content.
  • Respecting your device's reduced-motion setting.

Report a barrier

If something on this site is hard to use, tell us at themobimedapp@themobimedapp.com with "Accessibility" in the subject. Please include the page and what happened. We'll do our best to respond within {{ACCESSIBILITY_RESPONSE_TIME}} and, where we can, give you the information another way.

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